Terms
Effective Date: July 17, 2025
Website: www.TravelSpecialist.online
Email: contact@travelspecialist.online
These Terms & Conditions (“Terms”) govern your use of the services provided by TravelSpecialist.online (“we”, “our”, “us”). By accessing our website or using our services, you agree to abide by these Terms.
1. Our Services
TravelSpecialist.online provides:
- Flight bookings and airline ticket reservations
- Assistance with flight changes and cancellations
- Customized vacation and all-inclusive travel packages
- Access to exclusive flight and travel deals through authorized partners
We do not operate flights or own any airlines. All bookings are fulfilled through trusted, certified travel partners and suppliers.
2. User Eligibility
By using this site, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into binding agreements
- All information you provide is accurate, current, and complete
3. Independent Service Provider
TravelSpecialist.online is an independent travel agency. We are not affiliated with or owned by any airline or travel provider. Our role is to act as an intermediary between customers and third-party travel partners.
4. Booking & Payment Terms
- All fares are subject to availability and may change at any time without notice
- Payments must be completed through secure channels provided by us via email or other direct communication
- A booking is only confirmed upon full payment and receipt of confirmation from our team
- Airline fare rules, baggage policies, and refund policies will apply and must be reviewed before booking
5. Cancellations & Modifications
Changes and cancellations are subject to airline terms. Our agents can assist with:
- Flight rescheduling and rebooking
- Name/date changes (where allowed by airline)
- Refund requests (as per airline policy)
Service fees may apply in addition to airline penalties.
6. Communication Consent
By submitting your contact details or interacting with us via the website, you consent to receive emails, WhatsApp messages, and SMS from our team for booking updates, support, and promotional purposes (unless you opt out).
7. Call Recording Notice
Calls made to or from our support agents may be recorded for quality assurance, compliance, and training purposes. By engaging in phone communication, you acknowledge and agree to this.
8. Limitation of Liability
TravelSpecialist.online is not liable for:
- Airline delays, flight cancellations, or missed connections
- Errors due to incorrect user input during the booking process
- Failures of third-party platforms or systems (e.g., payment gateways)
- Events beyond our control (e.g., natural disasters, strikes, travel bans)
Our total liability, if any, shall be limited to the service fees received by us for the transaction.
9. User Conduct
By using our site, you agree not to:
- Submit false, misleading, or fraudulent information
- Use automated tools or bots to access or interact with the website
- Engage in abusive, threatening, or harassing behavior toward our support team
- Violate any applicable law or regulation while using our services
10. Intellectual Property
All content on this website, including logos, branding, text, images, and layout, is the property of TravelSpecialist.online and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with the updated effective date. Your continued use of the site implies your acceptance of the revised terms.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any legal disputes arising shall be subject to the jurisdiction of Dehradun, Uttarakhand.
13. Contact Information
For questions, concerns, or support, please contact us:
📧 Email: contact@travelspecialist.online
🌐 Website: www.TravelSpecialist.online