Effective Date: July 17, 2025
Website: www.TravelSpecialist.online
Email: contact@travelspecialist.online
At TravelSpecialist.online, we are committed to protecting your privacy and ensuring a safe and secure experience when you use our services. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your data. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Who We Are
TravelSpecialist.online is an independent travel booking platform offering flight reservations, changes, cancellations, and customized vacation packages. We work with authorized travel providers and global ticketing partners to help customers plan and manage their travel effectively.
2. Information We Collect
We may collect and process the following personal data:
- Full name, email address
- Travel-related details such as routes, schedules, preferences
- Payment-related information (processed via secure third-party platforms)
- IP address, location, browser type, and device information
- Interaction data such as form submissions, support chats, and call recordings
3. How We Collect Your Data
We gather personal information through:
- Website forms, contact requests, or callback submissions
- Customer support chats or emails
- Marketing and advertising campaigns (e.g., Google Ads, social media)
- Cookies, tracking pixels, and analytics technologies
4. How We Use Your Information
Your personal data is used to:
- Respond to travel inquiries and deliver booking services
- Manage flight changes, cancellations, or modifications
- Improve user experience, service delivery, and site functionality
- Meet legal obligations and enforce policy compliance
- Send relevant promotions or offers (only with your consent)
5. Lead Collection and Consent
By submitting your details through our website, you grant TravelSpecialist.online permission to contact you via email, SMS, or WhatsApp regarding travel services and promotional offers. Communications may be recorded for quality and training purposes.
6. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
- Travel service providers to fulfill your booking
- Trusted vendors (e.g., payment processors, analytics platforms)
- Government or legal authorities when required by law
7. Cookies and Tracking
We use cookies, tracking pixels (e.g., Meta Pixel), and tools like Google Analytics to monitor performance, optimize content, and deliver better advertising experiences. You can adjust your cookie preferences using your browser settings.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Withdraw consent at any time
- Request deletion of your personal data, in line with legal limitations
To exercise these rights, email us at contact@travelspecialist.online.
9. Data Security
We use industry-standard security technologies (SSL encryption, firewall protection, access restrictions) to protect your information from unauthorized access or misuse.
10. Third-Party Links
Our website may include links to third-party travel services or airline websites. We are not responsible for the privacy policies or practices of these external sites. Please review their privacy policies before sharing any personal data.
11. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately for prompt deletion.
12. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: contact@travelspecialist.online
🌐 Website: www.TravelSpecialist.online